5-STAR CLEANERS POLICY
5-STAR CLEANERS POLICIES
5-Star Cleaners follows standards and policies set by the dry cleaning industry. These policies are standard to all dry cleaners including classical retail dry cleaning stores.
1. Dry Clean & Laundry Policy: We exercise utmost care in cleaning and processing garments entrusted to us and use such processes which, in our opinion, are best suited to the nature and conditions of each individual garment. Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials which may result in tears or development of small holes in fabric that are not readily apparent prior to processing. In dry cleaning and laundering we cannot guarantee against color loss, color bleeding, and shrinkage; or against damage to weak and tender fabrics. Responsibility is also disclaimed for trimmings, buckles, beads, buttons, bells and sequins. 5-Star Cleaners liability regarding any damaged items shall not exceed ten (10) times our charge for cleaning that garment regardless of brand or condition.
2. Please inspect your order prior to departing store. We will not be responsible for items after they have left our store.
3. We do not accept competitor’s coupons. Ask about our special discounts.
4. We will remove any discounts on orders left at our store over 30 days. We are not responsible for items left over 60 days.
5. Household Items and Leather/Suede Policy: All household items, leather and suede garments are cleaned 100% at customer’s own risk.
6. 5-Star Cleaners does not accept any responsibility or liability for any damage or fading as a result of the laundry/dry cleaning process.
7. Re-Cleaning Policy: If you are not completely satisfied with the quality of our cleaning, we will re-clean them free of charge. Please return within two (2) days after delivery with tag still attached to garment.
8. Loss Policy: We exercise utmost care in processing clothing items received to avoid misplacement or loss of items. However, there will be instances where items may get misplaced or lost. As such, differences in count must be reported within 24 hours of delivery. Unless a list accompanies the bundle, our count must be accepted. 5-Star Cleaners liability regarding any lost item shall not exceed ten (10) times our charge for cleaning that garment regardless of brand or condition excluding leather, suede and household items which are at customers own risk at all times.
5-Star Cleaners follows standards and policies set by the dry cleaning industry. These policies are standard to all dry cleaners including classical retail dry cleaning stores.
1. Dry Clean & Laundry Policy: We exercise utmost care in cleaning and processing garments entrusted to us and use such processes which, in our opinion, are best suited to the nature and conditions of each individual garment. Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials which may result in tears or development of small holes in fabric that are not readily apparent prior to processing. In dry cleaning and laundering we cannot guarantee against color loss, color bleeding, and shrinkage; or against damage to weak and tender fabrics. Responsibility is also disclaimed for trimmings, buckles, beads, buttons, bells and sequins. 5-Star Cleaners liability regarding any damaged items shall not exceed ten (10) times our charge for cleaning that garment regardless of brand or condition.
2. Please inspect your order prior to departing store. We will not be responsible for items after they have left our store.
3. We do not accept competitor’s coupons. Ask about our special discounts.
4. We will remove any discounts on orders left at our store over 30 days. We are not responsible for items left over 60 days.
5. Household Items and Leather/Suede Policy: All household items, leather and suede garments are cleaned 100% at customer’s own risk.
6. 5-Star Cleaners does not accept any responsibility or liability for any damage or fading as a result of the laundry/dry cleaning process.
7. Re-Cleaning Policy: If you are not completely satisfied with the quality of our cleaning, we will re-clean them free of charge. Please return within two (2) days after delivery with tag still attached to garment.
8. Loss Policy: We exercise utmost care in processing clothing items received to avoid misplacement or loss of items. However, there will be instances where items may get misplaced or lost. As such, differences in count must be reported within 24 hours of delivery. Unless a list accompanies the bundle, our count must be accepted. 5-Star Cleaners liability regarding any lost item shall not exceed ten (10) times our charge for cleaning that garment regardless of brand or condition excluding leather, suede and household items which are at customers own risk at all times.
